KULTURE
Privacy Policy
Last Updated: June 1, 2026
California residents: Section 8 describes your additional rights under CCPA/CPRA, including the right to opt out of the sale or sharing of personal information.
Washington & Nevada residents: Section 9 describes your additional rights regarding consumer health data.
Kulture Social, Inc. ("KULTURE," "we," or "us") operates a private, approved-user social application. This Privacy Policy explains how we collect, use, share, and protect your information. By using the Service, you agree to this policy. If you do not agree, please do not use the Service.
The short version: we collect what we need to run the app, verify authenticity, and improve matching. We do not sell your personal information. We do not use private messages for advertising. You can delete your account at any time.
1. Information We Collect
What You Provide
Account credentials (phone number for authentication)
Profile information: name, age, gender, neighborhood, profession, photos, and optional fields including cultural background and religion
Questionnaire responses on lifestyle, venues, relationship intent, and cultural identity — some surface in match contexts, others are internal signals only
Messages exchanged with other users through in-app messaging
Communications with our support team
During the Admission Process
KULTURE uses a selective admission process. We review your profile and, where provided, publicly available social media to verify authenticity, confirm eligibility, and maintain community quality. Admission decisions are not based on protected characteristics. Profile data from applicants who are not admitted is deleted within 60 days of a final decision.
Identity Verification & Biometrics
We use image-based verification to confirm you are authentic. Depending on the method used, this may involve processing facial images or related biometric identifiers.
Where our verification process involves the collection of biometric data under applicable law — including Illinois's Biometric Information Privacy Act (BIPA), Texas's Capture or Use of Biometric Identifier Act (CUBI), or similar state laws — we will present a separate, explicit consent screen before initiating any biometric-related processing. You may decline; an alternative verification method will be offered where feasible. If you prefer not to have facial recognition used, contact support@getkulture.co to request manual review.
Verification images are retained for 30 days following successful verification, or upon account deletion if sooner, including from media storage backups where technically feasible. Biometric data is used only for authentication, safety, and fraud prevention — never for advertising.
Collected Automatically
Device and technical data (device type, OS, app version)
Usage data (features used, session activity, engagement patterns)
Performance and diagnostic data (crash logs, error reports)
Location data, with your permission, for neighborhood-based features — revocable at any time through device settings
Device advertising identifiers for analytics and measurement
What We Don't Collect
We do not collect payment card numbers, government-issued IDs, or financial account details except where needed to process a transaction you initiate. We do not use third-party advertising SDKs for cross-context behavioral advertising.
2. How We Use Your Information
Operate the Service: account creation, authentication, feed, matching, and messaging
Process applications and admission decisions
Verify identity and maintain community safety and authenticity
Personalize your feed and improve match quality using compatibility signals and de-identified interaction data
Moderate content for compliance with our Terms of Service
Send service communications (match notifications, account updates)
Detect and prevent fraud, abuse, and prohibited conduct
Comply with legal obligations and enforce our Terms of Service
Legal basis (where GDPR applies): contract performance, legitimate interests (analytics, safety, product improvement), and consent where required.
3. How We Share Your Information
With Other Users
Your profile is visible to other approved users only — not publicly indexed. Certain questionnaire responses (e.g., shared venues or neighborhoods) may appear in match contexts. Private questionnaire signals used only for matching are not visible to other users.
With Service Providers
We share data with providers under contractual restrictions limiting use to services performed on our behalf:
Firebase (Google) — authentication, analytics, crash reporting, push notifications
Sightengine — automated photo moderation
Cloudflare — website security and spam prevention
Amazon Web Services — cloud infrastructure and media storage
Other Disclosures
Corporate transactions — in a merger or acquisition, your data may transfer with prior notice before any material policy change
Legal compliance — when required by law, legal process, or to protect the rights and safety of KULTURE, users, or the public
Aggregated/de-identified data — we may share non-identifying data for business analysis and research
4. Data Retention
We retain your information as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
Data Category
Retention Period
Active profile data
Retained while your account is active
Deleted account data
Deleted within 90 days of account deletion
Chat history
Deleted or de-identified within 90 days of account deletion
Verification selfie / biometric data
Deleted within 30 days of successful verification, or upon account deletion if sooner
Rejected application data
Deleted within 60 days of final admission decision
Support records
Up to 3 years, or longer if required by law
Ban & safety records
As long as necessary to enforce the ban and protect user safety
De-identified or aggregated data may be retained longer for analytics and product development.
5. Your Privacy Rights
Access, Correction, Deletion & Portability
You can update your profile in the app or delete your account through Settings at any time. You may also contact us at support@getkulture.co to request access to, correction of, or deletion of your personal information. We will verify your identity via your account phone number and respond within 30 days.
Opt Out of Sale or Sharing
To opt out, email support@getkulture.co with subject "Do Not Sell or Share My Information", use the in-app option in Settings, or enable a Global Privacy Control (GPC) signal — we will honor it as an opt-out.
Appeals
If we deny your request, email support@getkulture.co with subject "Privacy Request Appeal." We will respond within 60 days. Residents of Virginia, Colorado, Connecticut, Texas, Oregon, Montana, Iowa, Indiana, Kentucky, Delaware, New Hampshire, New Jersey, Rhode Island, Tennessee, and Minnesota may also contact their state attorney general.
6. Data Security
We use encryption in transit and at rest, access controls, and security monitoring to protect your information. No system is completely secure. Report suspected unauthorized access to support@getkulture.co.
7. Automated Processing
We use machine learning to generate compatibility signals and personalize your feed. We do not make legally significant automated decisions without human oversight. Contact support@getkulture.co to request information about the relevant logic or to request human review.
8. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to: know what personal information we collect, use, share, and disclose; receive a portable copy; request deletion; correct inaccurate information; limit use of sensitive personal information; opt out of sale or sharing; and be free from discrimination for exercising these rights.
Categories we collect: identifiers; protected classification characteristics; internet and network activity; geolocation data; professional information; inferences; and sensitive personal information (cultural or ethnic origin, religion, sexual orientation, if voluntarily provided).
To exercise California rights, email support@getkulture.co with subject "California Privacy Rights Request." We will verify via account phone number and respond within 45 days (extendable by 45 days). You may designate an authorized agent with written authorization. We do not sell personal information for monetary consideration. We honor Global Privacy Control (GPC) signals as opt-out requests.
9. Consumer Health Data — Washington & Nevada Residents
Certain information you voluntarily provide — such as sexual orientation, relationship preferences, or related profile details — may qualify as consumer health data under Washington's My Health MY Data Act or Nevada's consumer health data law. This section describes your additional rights if you reside in either state.
What This Covers
"Consumer health data" under these laws includes personal information that identifies your past, present, or future physical or mental health condition, and may extend to information about sexual orientation or reproductive health where voluntarily shared. KULTURE only collects such information where you choose to provide it as part of your profile.
How We Use and Share It
We use this information solely to operate the Service — including profile display, matching, and community features — and for safety and moderation purposes. We do not sell consumer health data. We do not share it with third parties for advertising or marketing purposes. We share it only with service providers who are contractually restricted to processing it on our behalf as described in Section 3.
Your Rights (Washington & Nevada)
Right to know what consumer health data we have collected about you
Right to withdraw consent to our collection or sharing of your consumer health data
Right to request deletion of your consumer health data
Right not to be discriminated against for exercising these rights
To exercise these rights, email support@getkulture.co with subject "Consumer Health Data Request — [Your State]." We will verify your identity and respond within 30 days.
10. Children's Privacy
KULTURE is restricted to users aged 18 and above. We do not knowingly collect information from individuals under 18. If you believe a user may be underage, use the in-app reporting feature. We will terminate the account and delete associated data promptly upon confirmation.
11. Cross-Border Data Transfers
KULTURE is operated from the United States. Accessing the Service from outside the U.S. means your information is transferred to and processed here. Where required, we rely on standard contractual clauses or other approved safeguards. Contact support@getkulture.co for more information.
12. Changes to This Policy
We may update this policy from time to time. We will revise the "Last Updated" date and provide in-app notice of material changes before they take effect.
13. Contact Us
Kulture Social, Inc.
Email: support@getkulture.co
Website: getkulture.co
We respond to privacy-related inquiries within 30 days.
Effective June 1, 2026. Prior versions available upon request.